When you meet with a mortgage adviser we have access to multiple banks, servicing calculators and multiple lending criteria. When you meet with a bank they have access to just their calculator and criteria. We use our large suite of lenders to find the best fit for you. This could be the bank with the best calculator and criteria for you, it may mean the bank with the best offer for you, or it may be the bank that has the best banking products for you. We can also give you financial advice the bank can’t, such as how to structure your mortgage to reduce your interest costs.